Customer Service Representative (Customer Service Rep)
Williamsport, PA
Hours / Week: 40
Work Hours: 1st Shift
$18/hr
☑ Dental
☑ Vision
☑ Life Ins.
Spherion Williamsport is working to fill a 1st Shift, Customer Service Representative (Customer Service Rep) position in Williamsport, PA. The pay rate is $18.00 HOURLY.
Description:
We are seeking a reliable, tech-savvy, and friendly Seasonal Customer Service Representative to support our team during our busy end-of-year season. In this role, you will handle incoming customer inquiries, resolve support tickets, and complete minor administrative tasks to ensure our customers receive a smooth, high-quality experience.
What you'll do:
- Respond promptly and professionally to incoming customer support tickets and inquiries.
- Perform minor customer service tasks and general account support to resolve issues effectively.
- Communicate clearly and empathetically with customers via web-based communication channels.
- Maintain accurate records of customer interactions and ticket statuses.
Education: No formal education required.
Experience:
Previous customer service experience required., Strong verbal and written communication skills., Comfortable using computers, web browsers, and common web-based tools., Active Google account or standard email account available for workplace tool access., Available to work between 8:00 AM and 4:00 PM, with flexibility for part-time or full-time schedules during the November–December window., Dedicated computer with a reliable high-speed internet connection., Functional webcam and headset/microphone for team communication and meetings., A quiet, distraction-free home workspace.Related Experience: Customer service, Remote work
SOC Code: 43-4051.00
Category: Customer Service Representatives
Post Date: 2026-10-12
Post Expires: 2026-11-11
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